1. Introduction

VisaScreen.io ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media screening service.

2. Information We Collect

2.1 Information You Provide

• Account registration details (name, email address, password)
• Payment information (processed securely through Stripe)
• Social media account access tokens (temporary, for analysis only)
• Communications with our support team

2.2 Information We Analyze

• Public social media posts and content
• Profile information from connected accounts
• Engagement patterns and metadata
• Images and media content for risk assessment

3. How We Use Your Information

We use the information we collect to:

• Provide our social media screening services
• Generate risk assessment reports
• Process your payments
• Communicate with you about your account and our services
• Improve and optimize our AI analysis algorithms
• Comply with legal obligations

4. Data Security

We implement robust security measures to protect your data:

• Bank-level AES-256 encryption for all data in transit and at rest
• OAuth 2.0 for secure social media account connections
• We never store your social media passwords
• Regular security audits and penetration testing
• SOC 2 Type II compliant infrastructure

5. Data Retention

Your social media content is analyzed in real-time and not permanently stored. We retain:

• Screening reports: 12 months from generation
• Account information: Duration of active account plus 30 days
• Payment records: As required by law (typically 7 years)

You can request deletion of your data at any time by contacting [email protected].

6. Information Sharing

We do NOT sell your personal information. We may share data only with:

• Payment processors (Stripe) to complete transactions
• Cloud service providers for infrastructure (AWS)
• Legal authorities when required by law
• Expert reviewers (Executive package only) under strict confidentiality agreements

7. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Export your data in a portable format
• Lodge a complaint with a supervisory authority

8. International Transfers

Your data may be processed in the United States. We ensure appropriate safeguards are in place for international data transfers, including Standard Contractual Clauses approved by the European Commission.

9. Cookies and Tracking

We use essential cookies for authentication and session management. We do not use third-party advertising cookies. You can control cookie preferences through your browser settings.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by email or through our website. Your continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

• Email: [email protected]